Medical Arena complies with the EU-GDPR. Please see Sections 5 and 6 below for more information.
1. What Information Do We Collect and How Do We Collect It?
As is true of most apps and web sites, we gather certain information (such as mobile provider, operating system, etc.) automatically and store it in log files. We use this information, which does not identify individual users, to analyze trends, to administer the website and Apps, to track users movements around the service and to gather demographic information about our user base as a whole. We may link some of this automatically-collected data to certain Personally Identifiable Information.
Personally Identifiable Information
When you register with us via our website or through an App, we may ask you for some Personally Identifiable Information, such as your first and last name and email address. You may review and update this Personally Identifiable Information in your profile by logging in and editing such information or sending a request to our Support. We will not rent or sell your Personally Identifiable Information to third parties.
If you send a “Do Not Track” request through your web browser, we do not currently respond or take any action with respect to web browser “do not track” signals and will still collect and use your browsing data to improve security, to provide our website and to generate reporting statistics, and we will track other web sites that you may have visited. We may allow third parties, such as ad servers, to collect personally identifiable information about your online activities over time and across different websites when you use our website.
No Information Collected from Children.
We will never knowingly collect any personal information from children under the age of 16. If we obtain actual knowledge that we have collected personal information from a child under the age of 16, that information will be immediately removed from any access. Because we do not collect such information, we have no such information to use or to disclose to third parties.
2. How Do We Use Individual Information?
We use personal information in connection with the website and Apps and may contact you regarding account activities, new versions and product offerings, or other communications relevant to the service. Your personal information may be used: to improve our services to you; to improve our customer service; to personalize your user experience; to be transferred to our subsidiaries and affiliated companies for processing and storing such information; or to help us run surveys or other features.
If you contact us by email or by filling-out a registration form, we may keep a record of your contact information and correspondence, and may use your email address, and any information that you provide to us in your message, to respond to you. In addition, we may use the personal information described above to send you information regarding the service. If you decide at any time that you no longer wish to receive such information or communications from us, email us at email@example.com and request to be removed from our list. The circumstances under which we may share such information with third parties are described in part (4) below.
3. How Do We Store Your Personal Information?
Storage of Individual Information
We operate or lease secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the information. Notwithstanding such measures, we cannot guarantee that our security measures will prevent our computers from being illegally accessed, and the individual information on them stolen or altered.
Your account is protected by a password for your privacy and security. You must prevent unauthorized access to your account and Personal Information by selecting and protecting your password appropriately and limiting access to your computer or device and browser.
Third Party Hosting, Service and Storage
We may contract with a variety of third party suppliers, providers, and vendors from time to time, to provide for our hosting, authentication, serving, storage and telecommunication needs, etc., including without limitation storage of our users personally identifiable information. We shall not be responsible nor liable for, and hereby disclaim, all responsibility and liability for culpable (including without limitation negligent) acts or omissions by our third party suppliers or vendors, except as described in section 6 below in the case of potential liability for onward transfers of data.
The length of time during which data is stored varies according to the purpose for which the information is processed.
The user's account personally identifiable data is stored only for the period of time necessary to enable the user access to the platform including all associated applications and services. All other personally identifiable data is maintained only for the period of time necessary to interact with registered services. In accordance to the legal requirements that require data to be retained for a minimum period of time. As long as there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary for the purposes that led to its collection or subsequent processing or, for the period of time authorized by the CNPD, at the end of which if no longer necessary they will be eliminated.
4. Do We Disseminate Any Personal Information?
We may use third parties to help operate our website and Apps, authenticate users and deliver products and services, and may share limited Personally Identifiable Information with our service providers, vendors, suppliers, advertisers and other third parties that provide products or services for or through the website (such as website or database hosting companies, authentication providers, address list hosting companies, e-mail service providers, analytics companies, distribution companies and other similar service providers that use such information on our behalf).
When you visit the Site or use the Service, we use session
“cookies” – a piece of information stored on your device – to allow the Site
or Service to uniquely identify your browser while you are logged in and to
enable Medical Arena to process your online transactions. Session cookies also help
us confirm your identity and are required in order to use the Service. Medical Arena
uses persistent cookies that only Medical Arena can read and use, to identify you as
a Medical Arena customer and make it easier for you to log in to the Service.
Users who disable their web browsers’ ability to accept cookies will be able to browse our Site and Apps, but will not be able to access or take full advantage of the Service.
We may disclose aggregate statistics regarding user behavior as a measure of interest in, and use of, our website, our Apps and e-mails to third parties in the form of aggregate data, such as overall patterns or demographic reports that do not describe or identify any individual user.
Complying with Legal Process
We take reasonable steps to ensure the privacy of data uploaded. We reserve the right to use or disclose your Personally Identifiable Information and other information in response to subpoenas, court orders, warrants, or legal process, or to otherwise establish or exercise our legal rights or defend against legal claims or in the event you violate or breach an agreement with us. We may use and disclose your Personally Identifiable Information if we believe you will harm the property or rights of us or others.
In the event we go through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of our assets as well as in the event of a bankruptcy, assignment for benefit of creditors or receivership, your Personally Identifiable Information may be disclosed and will likely be among the assets transferred. You may be notified thereafter for 30 days of any such change in ownership or control of your personal information. We further reserve the right to disclose or transfer your personal information to companies who are affiliated, have invested or are considering an investment or business arrangement with us in our sole discretion.
We offer individuals the right to access and ability to correct or delete, if necessary, their personal information which we collect and process. If you have any questions or complaints, or wish to exercise your rights, please contact us at: firstname.lastname@example.org.
To the extent that you provide us with Personally Identifiable Information, our goal is to maintain accurate information, so if you wish to delete or correct any inaccuracy in your Personally Identifiable Information, you may submit a request by email to email@example.com. Please include adequate details for your request.
The use of technology on the Internet, including cookies and web beacons, is rapidly developing. As a result, we strongly encourage individuals to revisit this policy for any updates regarding its use of new technology.
We may use your Personally Identifiable Information for any marketing and survey purpose on our behalf and our affiliates, parent and subsidiaries to send information to you about the services that may be of interest to you.
We may sell or transfer non-individualized information, such as summary or aggregated anonymous information, about all persons or sub-groups of persons.
5. Do You Comply with The EU-GDPR?
6. Do You Have an Independent Recourse Mechanism?
Further inquiries can be done at CNPD.
Updated on 2018-11-22